Faq

Please email us as soon as you realise this at orders@elfmagic.com.au include your order in the subject heading and we will be in touch.  If the order has already left our warehouse and is returned to us for any reason we will attempt to resend again with the postage cost reapplied.

If the order has already left our warehouse and is returned to us for any reason we will attempt to resend again with the postage cost reapplied.

Of course not! Why not become part of the squad early, but save the Reindeer food for Christmas Eve so it is still sparkling for the Reindeer so they can find their way to you!

There is a little poem on the package that gives the instructions but this is an OUTDOOR activity, designed to be sprinkled on the grass, with adult supervision of children. If you don’t have much grass, sprinkle it in a pot plant but NOT INSIDE – for your own sanity!

The Reindeer Food is for Reindeers but we understand that children are naturally curious at a young age, the ingredients of the Magic Mix are all non toxic and aside from a dry mouth and tasteless flavour – you have nothing to worry about.

With the exception of some packaging (that contain the products) all of our products are made in Australia using Australian Manufacturers. Our T-Shirts and Pillowcases are made using Australian Cotton and endorsed by Cotton Australia, that is then sewn in Vietnam and shipped back to Australia.

Our manufacturers of 100% Australian cotton garments (tees, singlets/muscle, hoodies, polos and long sleeve) and are proud to be endorsed by Cotton Australia.

The benefit of using Australian Cotton is its high quality, we don’t use enzyme/chemicals so also great for the environment and supporting our Aussie farmers.

Our fabrics are also specifically formulated for DTG printing and the print quality is second to none.

Being WRAP certified ensures our manufacturers comply with a safe working environment that encourages innovation and dedication in everything we do.

We are restricted here in quantity of these beautiful pillowcases for Christmas, so these are currently reserved for the Elf Magic Boxes, please email us directly if you just want these and we will try to help.

Order the Elf Magic Box and get $10 off and free shipping