Terms and Conditions
Privacy
Our Commitment
Personal Information
- Your name, address and contact details
- Your interests in our products, services or events
- Information about your dealings with us or anyone else
- Any other information which we may need to promote our goods or services.
Using Our Website
Cookies
Use Of Information
Information Security
Changes To Our Privacy Policy
Access To Your Information
You may request access at any time to personal information we hold about you by emailing us. We will deal with all requests for access to personal information as quickly as possible but may charge you a fee where access is provided.
Refunds and Returns
The Elf Magic Christmas Eve boxes are unable to be returned.
If the sizing is not correct, we are happy to exchange it as long as the original tags remain on the T-Shirt and it isn’t damaged in any way, within 30 days of purchase.
Please email us at magic@elfmagic.com.au within that time if you are not satisfied with your purchase so that we can resolve any issues.
We recommend that you return the product (and they will need to be returned) via Registered Post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit and therefore we advise you insure your parcel. Elf Magic will not be responsible for parcels lost or damaged in transit if you choose not to insure.